Technical Project Manager
NI Network Infrastructure
Abidjan, Ivory Coast, Ivory Coast
il y a 4j

Nokia Software is the leading solutions provider in the telecoms software market helping to drive large-scale service and network operations automation and digital business transformation in support of customer migrations to 5G.

  • Built on Nokia’s cloud-native Common Software Foundation (CSF), Nokia’s multi-vendor and multi-network software solutions enrich and secure user experiences;
  • automate operations and infrastructure; and enable new revenue streams and cost efficiencies.

    About Fixed Networks

    Our Fixed Networks (FN) business group provides an array of gigabit to the home solutions to deliver data access to our communication service provider (CSP) customers.

    This includes Fiber-to-the-home (FTTH) as well as 5G fixed wireless access (FWA), xDSL and cable upgrades. We build solutions that don’t stop at the home but also bring that gigabit experience into the home using our meshed Wi-Fi solution.

    Job Description

    End-to-End family (E2E) comprises the support of customers across different Business Units / Business Groups as needed, in line with contractual service agreements and internal Nokia stakeholders in pre- and post-sales activities with technical and non-technical topics.

    Ensures readiness of service delivery and covers the provision of recommendations to product houses on design for serviceability aspects.

    Contains escalation of key issues to appropriate functions.

    The Technical Manager is responsible for management of all the technical management activities defined in Customer contract in terms of quality, risk and time from delivery approach preparation through deployment, customer acceptance and care phase.

    Acts as primary technical interface and first technical escalation point within the Customer project.

    Job Responsibilities & Competencies

  • Technical contact and reference person for small and mid sized projects.
  • Working together with Project management and technical staff
  • Manages all the technical management activities defined in Customer contract with small / medium business volume and average complexity and risk probability, in terms of quality, risk and time from delivery approach preparation through deployment, customer acceptance and care phase.
  • Acts as primary technical interface and first technical escalation point within the Customer project*.
  • Ensures operational continuity and smooth execution as well as network availability by implementing proactively BG / BL guidelines and PM Nokia Methodology.
  • Supports Project Execution Owner (PEO) in project planning and delivery Acceptance.
  • Validates the workload involved and expertise needed related to technical tasks. Ensures resource management related to technical tasks regarding allocation, induction, release and expertise needed.
  • Leads technical activities during execution and care phase, for instance Core Network Implementation, System Acceptance, Multi-Vendor Interface Verification, Fault and Technical Escalation Management, Preventive Care and HW / SW update and upgrade.
  • Performs a Technical Risk Analysis. Proposes and implements risk mitigation actions.
  • Supports Project Execution Owner (PEO) to ensure delivery handover to regular operations and to assure actions have been successfully implemented.
  • Ensures network availability with Care project team.
  • Identifies new technical management related opportunities to expand contracts with the customer (EG network expansion, new features, software corrections implementations).
  • When applicable supports Solution Managers to review adopted solutions and assumptions.*The term customer project refers generally to all forms of Nokia customer contracts;
  • projects with a definitive start and end; and, programs - collections of projects managed together for business benefits which may contain an ongoing operations business.

    Change Management

    Communication and Public Speaking

    Customer Focus

    Builds Effective Teams

    Processes, Methodologies and Tools

    Technical Management

    Nokia Network Knowledge

    Network Integration and Deployment

    Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on people’s lives and help to overcome some of the world’s most pressing challenges.

    We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

    Nokia culture welcomes people as their true selves. Come create the technology to connect the world.

    Signaler cette offre d'emploi
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Postuler
    Mon email
    En cliquant sur « Continuer », je consens au traitement de mes données et à recevoir des alertes email, tel que détaillé dans la Politique de confidentialité de neuvoo. Je peux retirer mon consentement ou me désinscrire à tout moment.
    Continuer
    Formulaire de candidature