Business Development Manager - Cote d'Ivoire
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Détails de l'annonce

Poste proposé : Business Development Manager - Cote d'Ivoire

Key Responsibilities

  • This is an individual contributor role and responsible for developing the overall sales and business development plan in West Africa
  • Management of full cycle of sales process including agreement / signatures, live account status and on-going management of accounts
  • Full ownership of customer requests and exploring new opportunities to add value to position
  • Ensure excellent communication and internal coordination to roll-out new services taking into accounts market specificity (regulation, competition etc.)
  • Attend tradeshows, source leads, follow sales process and report back to sales management team
  • Ensure all specific reporting within required time frame including full use of CRM tool with precision
  • Provide timely feedback to line manager about performance, sales activity, account management and strategy
  • Ensure account retention, contractual health, well-being and maximum satisfaction of clients
  • Initiate and maintain a strong link between customers and back office services in order to ease communication and facilitate the resolution of any issues
  • Identify trends by researching industry, related events and announcements
  • Effectively communicate the needs of your customers to the support team
  • Interacts with Senior Officers within the Central Bank to facilitate approval process.
  • Profil recherché pour le poste : Business Development Manager - Cote d'Ivoire

  • Bachelor’s Degree
  • Direct or indirect work experience in the Payments Industry (Money Transfer or Mobile Financial Services)
  • Results-oriented with great skills in communication, organization and negotiation
  • Ability to interact at all levels, (especially C-Level & middle level), Strong networking skills
  • CRM proficiency, Zoho CRM knowledge is a plus
  • Flexible, self-motivated, disciplined, takes ownership of job at hand
  • Team-oriented, able to accept and create change
  • Prior experience in telecommunications is preferred
  • Strong understanding of customer, market dynamics and requirements
  • Ensure effective working relationships with all relevant clients / partners, third parties and internal colleagues
  • Ability to work effectively in a high-growth, fast paced, high energy and team-oriented environment
  • Strong sense of initiative and ability to work both independently and as part of a team,
  • Excellent attention to detail
  • Fluent in English & French
  • Approximate travel frequency of 50% or more.
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